Hello Andre,
Thank you for that, it helped with my understanding of AFTER expiration. Basicly, a member has to pass through that expiration point for it to set up the forthcoming automatic emails. This does cause a slight problem with how to deal with preexisting lapsed member as they do not ‘pass through this expiration point’. There are ways around that.
On another point that is worrying me more. I have been testing what happens when the EOT is changed. When done manually, this does not seem to result in a change to when the automated emails are due to go out. I am concerned that, if someone extends their membership, and their EOT, then this will not cause the automated email times to alter … to be pushed back to reflect the new EOT.
Is it the case that each automatic email can only be sent once? A change in role may cause another automatic email to be set up but I am not 100% sure. In any case, if someone is simply paying their membership fee before it has expired it looks like a new automatic email is not set up to reflect this. Am I correct?
I would find it very helpful to be able to refer to some guidance notes on these points. Something that explains the logic for different set ups or circumstances.
Thank you,
Gareth