User account deleted before EOT

Hello,

I am using S2Member Pro, connected with paypal for payments.

I have a user on my website who signup/paid on July 26th, 2016. But recently his account removed automatically without any note before his EOT. According to log file his account removed on May 14th, 2017.

Here is my S2member settings.

Log file details:

LOG ENTRY: Sun May 14th, 2017 @ precisely 2:12 am UTC
PHP v5.6.30-1+wpengine8 :: WordPress v4.7.4 :: s2Member v170221 :: s2Member Pro v170221
Memory 90.02 MB :: Real Memory 90.50 MB :: Peak Memory 90.11 MB :: Real Peak Memory 90.50 MB
website.com/?s2member_paypal_notify=1
User-Agent: PayPal IPN ( https://www.paypal.com/ipn )
Array
(
[state] => response
[transport_class] => Requests
[args] => Array
(
[method] => POST
[timeout] => 20
[redirection] => 5
[httpversion] => 1.1
[user-agent] => s2Member v170221; https://website.com
[reject_unsafe_urls] =>
[blocking] => 1
[headers] => Array
(
)

        [cookies] => Array
            (
            )
        [body] => Array
            (
                [payment_cycle] => Yearly
                [txn_type] => recurring_payment_profile_cancel
                [last_name] => Bulla
                [next_payment_date] => N/A
                [residence_country] => CA
                [initial_payment_amount] => 49.00
                [rp_invoice_id] => 1406189626:0 D:1 Y~www.website.com~1
                [currency_code] => USD
                [time_created] => 13:13:47 Jul 23, 2013 PDT
                [verify_sign] => ADiCd1eLlfXJBAZB9Z72qGgRfD.HAeoM-xwm4eyuCGs43K1C0yIbqaNG
                [period_type] =>  Regular
                [payer_status] => verified
                [tax] => 0.00
                [payer_email] => #####@hotmail.com
                [first_name] => Brian
                [receiver_email] => ######@gmail.com
                [payer_id] => CHSGFGTN23AXA
                [product_type] => 1
                [shipping] => 0.00
                [amount_per_cycle] => 49.00
                [profile_status] => Cancelled
                [charset] => windows-1252
                [notify_version] => 3.8
                [amount] => 49.00
                [outstanding_balance] => 0.00
                [recurring_payment_id] => I-0HN3JCKFVRMP
                [product_name] => $49 USD / Yearly (recurring charge, for ongoing access)
                [ipn_track_id] => 2a7da1dc6bbff
                [cmd] => _notify-validate
            )
        [compress] => 
        [decompress] => 1
        [sslverify] => 1
        [sslcertificates] => /nas/content/live/crazydiamond23/wp-includes/certificates/ca-bundle.crt
        [stream] => 
        [filename] => 
        [limit_response_size] => 
        [s2member] => 170221
        [_redirection] => 5
    )
[url] => https://www.paypal.com/cgi-bin/webscr
[response] => Array
    (
        [headers] => Requests_Utility_CaseInsensitiveDictionary Object
            (
                [data:protected] => Array
                    (
                        [server] => Apache
                        [x-frame-options] => SAMEORIGIN
                        [cache-control] => Array
                            (
                                [0] => max-age=0, no-cache, no-store, must-revalidate
                                [1] => max-age=0, no-cache, no-store, must-revalidate
                            )
                        [pragma] => Array
                            (
                                [0] => no-cache
                                [1] => no-cache
                            )
                        [http_x_pp_az_locator] => slcb.slc
                        [content-encoding] => gzip
                        [paypal-debug-id] => 10aef99a488eb
                        [content-type] => text/html; charset=UTF-8
                        [dc] => ccg11-origin-www-2.paypal.com
                        [date] => Sun, 14 May 2017 02:12:37 GMT
                        [content-length] => 34
                        [vary] => Accept-Encoding
                        [set-cookie] => Array
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                                [0] => cwrClyrK4LoCV1fydGbAxiNL6iG=tfFIt7CmhDhhWhlhCSnnjrt3Em85IH9oTfkMz5FZlbWQNwDHrgqdClygLTgI13lGEXxY4tV-LjbVvFjPT4KEc2XCbMUZ0uOt3z2tD8swn40kGHeuMUphvrreWPjoftiCmPAXoU4ouIVxUDR7zIf4U3FxdXQ1-6aBwjNeTo4w02nWJGYMTVNuMWUQGtY8tzhQaHW_HtkRDu6hc4lc62OMk6JM11bSzVWxihIa_RWzEk0JRrkITV_eK0zmXmOdVv8kVX3PXFEJOkjc6Kx-eRBiwYQjfyqgeMXAjJAduCLuX4m1ly2bNkBoHcBte5iupU8Q_fokndoWlYOVk_pNDEG6_wiPPNHijExBI_BfvyLiFqiM_hHDhVWpb46smcz-iuDPKUcOjWcmQSM5RGPE9n6-2FB2EEvau8cs8VhCezrS4mzpHiSIh1vMnm0B0OO; domain=.paypal.com; path=/; Secure; HttpOnly
                                [1] => cookie_check=yes; expires=Wed, 12-May-2027 02:12:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
                                [2] => navcmd=_notify-validate; domain=.paypal.com; path=/; Secure; HttpOnly
                                [3] => navlns=0.0; expires=Tue, 14-May-2019 02:12:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
                                [4] => X-PP-SILOVER=name%3DLIVE5.WEB.1%26silo_version%3D880%26app%3Dappdispatcher%26TIME%3D364713817%26HTTP_X_PP_AZ_LOCATOR%3Dslcb.slc; Expires=Sun, 14 May 2017 02:42:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
                                [5] => X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT
                                [6] => AKDC=ccg11-origin-www-2.paypal.com; expires=Sun, 14-May-2017 02:42:37 GMT; path=/; secure
                                [7] => akavpau_ppsd=1494728557~id=5706de0ead2c3e2c1e5a987bc62d5973; Path=/
                            )
                        [strict-transport-security] => max-age=63072000
                    )
            )
        [body] => VERIFIED
        [response] => Array
            (
                [code] => 200
                [message] => OK
            )
        [cookies] => Array
            (
                [0] => WP_Http_Cookie Object
                    (
                        [name] => cwrClyrK4LoCV1fydGbAxiNL6iG
                        [value] => tfFIt7CmhDhhWhlhCSnnjrt3Em85IH9oTfkMz5FZlbWQNwDHrgqdClygLTgI13lGEXxY4tV-LjbVvFjPT4KEc2XCbMUZ0uOt3z2tD8swn40kGHeuMUphvrreWPjoftiCmPAXoU4ouIVxUDR7zIf4U3FxdXQ1-6aBwjNeTo4w02nWJGYMTVNuMWUQGtY8tzhQaHW_HtkRDu6hc4lc62OMk6JM11bSzVWxihIa_RWzEk0JRrkITV_eK0zmXmOdVv8kVX3PXFEJOkjc6Kx-eRBiwYQjfyqgeMXAjJAduCLuX4m1ly2bNkBoHcBte5iupU8Q_fokndoWlYOVk_pNDEG6_wiPPNHijExBI_BfvyLiFqiM_hHDhVWpb46smcz-iuDPKUcOjWcmQSM5RGPE9n6-2FB2EEvau8cs8VhCezrS4mzpHiSIh1vMnm0B0OO
                        [expires] => 
                        [path] => /
                        [domain] => paypal.com
                    )
                [1] => WP_Http_Cookie Object
                    (
                        [name] => cookie_check
                        [value] => yes
                        [expires] => 1810087957
                        [path] => /
                        [domain] => paypal.com
                    )
                [2] => WP_Http_Cookie Object
                    (
                        [name] => navcmd
                        [value] => _notify-validate
                        [expires] => 
                        [path] => /
                        [domain] => paypal.com
                    )
                [3] => WP_Http_Cookie Object
                    (
                        [name] => navlns
                        [value] => 0.0
                        [expires] => 1557799957
                        [path] => /
                        [domain] => paypal.com
                    )
                [4] => WP_Http_Cookie Object
                    (
                        [name] => X-PP-SILOVER
                        [value] => 
                        [expires] => 1
                        [path] => /cgi-bin
                        [domain] => www.paypal.com
                    )
                [5] => WP_Http_Cookie Object
                    (
                        [name] => AKDC
                        [value] => ccg11-origin-www-2.paypal.com
                        [expires] => 1494729757
                        [path] => /
                        [domain] => www.paypal.com
                    )
                [6] => WP_Http_Cookie Object
                    (
                        [name] => akavpau_ppsd
                        [value] => 1494728557~id=5706de0ead2c3e2c1e5a987bc62d5973
                        [expires] => 
                        [path] => /
                        [domain] => www.paypal.com
                    )
            )
        [filename] => 
        [http_response] => WP_HTTP_Requests_Response Object
            (
                [response:protected] => Requests_Response Object
                    (
                        [body] => VERIFIED
                        [raw] => HTTP/1.1 200 OK

Server: Apache
X-Frame-Options: SAMEORIGIN
Cache-Control: max-age=0, no-cache, no-store, must-revalidate
Pragma: no-cache
HTTP_X_PP_AZ_LOCATOR: slcb.slc
Content-Encoding: gzip
Paypal-Debug-Id: 10aef99a488eb
Cache-Control: max-age=0, no-cache, no-store, must-revalidate
Pragma: no-cache
Content-Type: text/html; charset=UTF-8
DC: ccg11-origin-www-2.paypal.com
Date: Sun, 14 May 2017 02:12:37 GMT
Content-Length: 34
Connection: close
Vary: Accept-Encoding
Set-Cookie: cwrClyrK4LoCV1fydGbAxiNL6iG=tfFIt7CmhDhhWhlhCSnnjrt3Em85IH9oTfkMz5FZlbWQNwDHrgqdClygLTgI13lGEXxY4tV-LjbVvFjPT4KEc2XCbMUZ0uOt3z2tD8swn40kGHeuMUphvrreWPjoftiCmPAXoU4ouIVxUDR7zIf4U3FxdXQ1-6aBwjNeTo4w02nWJGYMTVNuMWUQGtY8tzhQaHW_HtkRDu6hc4lc62OMk6JM11bSzVWxihIa_RWzEk0JRrkITV_eK0zmXmOdVv8kVX3PXFEJOkjc6Kx-eRBiwYQjfyqgeMXAjJAduCLuX4m1ly2bNkBoHcBte5iupU8Q_fokndoWlYOVk_pNDEG6_wiPPNHijExBI_BfvyLiFqiM_hHDhVWpb46smcz-iuDPKUcOjWcmQSM5RGPE9n6-2FB2EEvau8cs8VhCezrS4mzpHiSIh1vMnm0B0OO; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: cookie_check=yes; expires=Wed, 12-May-2027 02:12:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: navcmd=_notify-validate; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: navlns=0.0; expires=Tue, 14-May-2019 02:12:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: X-PP-SILOVER=name%3DLIVE5.WEB.1%26silo_version%3D880%26app%3Dappdispatcher%26TIME%3D364713817%26HTTP_X_PP_AZ_LOCATOR%3Dslcb.slc; Expires=Sun, 14 May 2017 02:42:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
Set-Cookie: X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT
Set-Cookie: AKDC=ccg11-origin-www-2.paypal.com; expires=Sun, 14-May-2017 02:42:37 GMT; path=/; secure
Set-Cookie: akavpau_ppsd=1494728557~id=5706de0ead2c3e2c1e5a987bc62d5973; Path=/
Strict-Transport-Security: max-age=63072000

VERIFIED
[headers] => Requests_Response_Headers Object
(
[data:protected] => Array
(
[server] => Array
(
[0] => Apache
)

                                        [x-frame-options] => Array
                                            (
                                                [0] => SAMEORIGIN
                                            )
                                        [cache-control] => Array
                                            (
                                                [0] => max-age=0, no-cache, no-store, must-revalidate
                                                [1] => max-age=0, no-cache, no-store, must-revalidate
                                            )
                                        [pragma] => Array
                                            (
                                                [0] => no-cache
                                                [1] => no-cache
                                            )
                                        [http_x_pp_az_locator] => Array
                                            (
                                                [0] => slcb.slc
                                            )
                                        [content-encoding] => Array
                                            (
                                                [0] => gzip
                                            )
                                        [paypal-debug-id] => Array
                                            (
                                                [0] => 10aef99a488eb
                                            )
                                        [content-type] => Array
                                            (
                                                [0] => text/html; charset=UTF-8
                                            )
                                        [dc] => Array
                                            (
                                                [0] => ccg11-origin-www-2.paypal.com
                                            )
                                        [date] => Array
                                            (
                                                [0] => Sun, 14 May 2017 02:12:37 GMT
                                            )
                                        [content-length] => Array
                                            (
                                                [0] => 34
                                            )
                                        [vary] => Array
                                            (
                                                [0] => Accept-Encoding
                                            )
                                        [set-cookie] => Array
                                            (
                                                [0] => cwrClyrK4LoCV1fydGbAxiNL6iG=tfFIt7CmhDhhWhlhCSnnjrt3Em85IH9oTfkMz5FZlbWQNwDHrgqdClygLTgI13lGEXxY4tV-LjbVvFjPT4KEc2XCbMUZ0uOt3z2tD8swn40kGHeuMUphvrreWPjoftiCmPAXoU4ouIVxUDR7zIf4U3FxdXQ1-6aBwjNeTo4w02nWJGYMTVNuMWUQGtY8tzhQaHW_HtkRDu6hc4lc62OMk6JM11bSzVWxihIa_RWzEk0JRrkITV_eK0zmXmOdVv8kVX3PXFEJOkjc6Kx-eRBiwYQjfyqgeMXAjJAduCLuX4m1ly2bNkBoHcBte5iupU8Q_fokndoWlYOVk_pNDEG6_wiPPNHijExBI_BfvyLiFqiM_hHDhVWpb46smcz-iuDPKUcOjWcmQSM5RGPE9n6-2FB2EEvau8cs8VhCezrS4mzpHiSIh1vMnm0B0OO; domain=.paypal.com; path=/; Secure; HttpOnly
                                                [1] => cookie_check=yes; expires=Wed, 12-May-2027 02:12:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
                                                [2] => navcmd=_notify-validate; domain=.paypal.com; path=/; Secure; HttpOnly
                                                [3] => navlns=0.0; expires=Tue, 14-May-2019 02:12:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
                                                [4] => X-PP-SILOVER=name%3DLIVE5.WEB.1%26silo_version%3D880%26app%3Dappdispatcher%26TIME%3D364713817%26HTTP_X_PP_AZ_LOCATOR%3Dslcb.slc; Expires=Sun, 14 May 2017 02:42:37 GMT; domain=.paypal.com; path=/; Secure; HttpOnly
                                                [5] => X-PP-SILOVER=; Expires=Thu, 01 Jan 1970 00:00:01 GMT
                                                [6] => AKDC=ccg11-origin-www-2.paypal.com; expires=Sun, 14-May-2017 02:42:37 GMT; path=/; secure
                                                [7] => akavpau_ppsd=1494728557~id=5706de0ead2c3e2c1e5a987bc62d5973; Path=/
                                            )
                                        [strict-transport-security] => Array
                                            (
                                                [0] => max-age=63072000
                                            )
                                    )
                            )
                        [status_code] => 200
                        [protocol_version] => 1.1
                        [success] => 1
                        [redirects] => 0
                        [url] => https://www.paypal.com/cgi-bin/webscr
                        [history] => Array
                            (
                            )
                        [cookies] => Requests_Cookie_Jar Object
                            (
                                [cookies:protected] => Array
                                    (
                                        [cwrClyrK4LoCV1fydGbAxiNL6iG] => Requests_Cookie Object
                                            (
                                                [name] => cwrClyrK4LoCV1fydGbAxiNL6iG
                                                [value] => tfFIt7CmhDhhWhlhCSnnjrt3Em85IH9oTfkMz5FZlbWQNwDHrgqdClygLTgI13lGEXxY4tV-LjbVvFjPT4KEc2XCbMUZ0uOt3z2tD8swn40kGHeuMUphvrreWPjoftiCmPAXoU4ouIVxUDR7zIf4U3FxdXQ1-6aBwjNeTo4w02nWJGYMTVNuMWUQGtY8tzhQaHW_HtkRDu6hc4lc62OMk6JM11bSzVWxihIa_RWzEk0JRrkITV_eK0zmXmOdVv8kVX3PXFEJOkjc6Kx-eRBiwYQjfyqgeMXAjJAduCLuX4m1ly2bNkBoHcBte5iupU8Q_fokndoWlYOVk_pNDEG6_wiPPNHijExBI_BfvyLiFqiM_hHDhVWpb46smcz-iuDPKUcOjWcmQSM5RGPE9n6-2FB2EEvau8cs8VhCezrS4mzpHiSIh1vMnm0B0OO
                                                [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
                                                    (
                                                        [data:protected] => Array
                                                            (
                                                                [domain] => paypal.com
                                                                [path] => /
                                                                [secure] => 1
                                                                [httponly] => 1
                                                            )
                                                    )
                                                [flags] => Array
                                                    (
                                                        [creation] => 1494727957
                                                        [last-access] => 1494727957
                                                        [persistent] => 
                                                        [host-only] => 
                                                    )
                                                [reference_time] => 1494727957
                                            )
                                        [cookie_check] => Requests_Cookie Object
                                            (
                                                [name] => cookie_check
                                                [value] => yes
                                                [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
                                                    (
                                                        [data:protected] => Array
                                                            (
                                                                [expires] => 1810087957
                                                                [domain] => paypal.com
                                                                [path] => /
                                                                [secure] => 1
                                                                [httponly] => 1
                                                            )
                                                    )
                                                [flags] => Array
                                                    (
                                                        [creation] => 1494727957
                                                        [last-access] => 1494727957
                                                        [persistent] => 
                                                        [host-only] => 
                                                    )
                                                [reference_time] => 1494727957
                                            )
                                        [navcmd] => Requests_Cookie Object
                                            (
                                                [name] => navcmd
                                                [value] => _notify-validate
                                                [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
                                                    (
                                                        [data:protected] => Array
                                                            (
                                                                [domain] => paypal.com
                                                                [path] => /
                                                                [secure] => 1
                                                                [httponly] => 1
                                                            )
                                                    )
                                                [flags] => Array
                                                    (
                                                        [creation] => 1494727957
                                                        [last-access] => 1494727957
                                                        [persistent] => 
                                                        [host-only] => 
                                                    )
                                                [reference_time] => 1494727957
                                            )
                                        [navlns] => Requests_Cookie Object
                                            (
                                                [name] => navlns
                                                [value] => 0.0
                                                [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
                                                    (
                                                        [data:protected] => Array
                                                            (
                                                                [expires] => 1557799957
                                                                [domain] => paypal.com
                                                                [path] => /
                                                                [secure] => 1
                                                                [httponly] => 1
                                                            )
                                                    )
                                                [flags] => Array
                                                    (
                                                        [creation] => 1494727957
                                                        [last-access] => 1494727957
                                                        [persistent] => 
                                                        [host-only] => 
                                                    )
                                                [reference_time] => 1494727957
                                            )
                                        [X-PP-SILOVER] => Requests_Cookie Object
                                            (
                                                [name] => X-PP-SILOVER
                                                [value] => 
                                                [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
                                                    (
                                                        [data:protected] => Array
                                                            (
                                                                [expires] => 1
                                                                [domain] => www.paypal.com
                                                                [path] => /cgi-bin
                                                            )
                                                    )
                                                [flags] => Array
                                                    (
                                                        [creation] => 1494727957
                                                        [last-access] => 1494727957
                                                        [persistent] => 
                                                        [host-only] => 1
                                                    )
                                                [reference_time] => 1494727957
                                            )
                                        [AKDC] => Requests_Cookie Object
                                            (
                                                [name] => AKDC
                                                [value] => ccg11-origin-www-2.paypal.com
                                                [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
                                                    (
                                                        [data:protected] => Array
                                                            (
                                                                [expires] => 1494729757
                                                                [path] => /
                                                                [secure] => 1
                                                                [domain] => www.paypal.com
                                                            )
                                                    )
                                                [flags] => Array
                                                    (
                                                        [creation] => 1494727957
                                                        [last-access] => 1494727957
                                                        [persistent] => 
                                                        [host-only] => 1
                                                    )
                                                [reference_time] => 1494727957
                                            )
                                        [akavpau_ppsd] => Requests_Cookie Object
                                            (
                                                [name] => akavpau_ppsd
                                                [value] => 1494728557~id=5706de0ead2c3e2c1e5a987bc62d5973
                                                [attributes] => Requests_Utility_CaseInsensitiveDictionary Object
                                                    (
                                                        [data:protected] => Array
                                                            (
                                                                [path] => /
                                                                [domain] => www.paypal.com
                                                            )
                                                    )
                                                [flags] => Array
                                                    (
                                                        [creation] => 1494727957
                                                        [last-access] => 1494727957
                                                        [persistent] => 
                                                        [host-only] => 1
                                                    )
                                                [reference_time] => 1494727957
                                            )
                                    )
                            )
                    )
                [filename:protected] => 
                [data] => 
                [headers] => 
                [status] => 
            )
    )

)

Looks like the customer cancels the membership manually…

1 Like