Tax not calculating?

We are using Stripe with S2Member. We’ve set the tax code up in s2Member for the U.K. (UK=20%) but when we do test orders and select ‘United Kingdom’ the tax is not calculating and just says 0.0%

Any idea why this may be happening?

Hi Stacey,

Could you please show me a screenshot of your taxes options panel? WP Admin -> s2Member -> Stripe Options -> Tax Rate Calculations

Have you tested other taxes and tried checkout fulfilling their criteria? Just to see if another one would trigger it and work.

Are you getting paid in Bitcoin? Taxes aren’t calculated for those. See the warning at the end of that panel.

Does the rest of the form work correctly or is there anything else that seems wrong? Try coupon codes to see if that works, please. I’d just like to check if there isn’t something affecting the JavaScript of the form.

Have you tried with the default theme? And deactivating other plugins?