Stripe not telling S2member or is it S2Member not listening to Stripe?!? hmmmm

When I have someone cancel or are deleted from Stripe (I use Stripe Pro Forms), S2Member is not removing the name my website as an active member. I have EOT set up correct and I haven’t changed anything API wise. Any thoughts where to start?

Thank you - I am manually doing this currently. ugggggh

  • Mandy

Have you set up a webhook in Stripe?

Yes - it said it was live but not sure if I had selected the correct Filter event. Do I choose: “Send all types” or “select to send all types” (and which ones if that is the case)

thank you Tim for your help (woot woot!)

You should choose “Send all types”

What have you set in s2Member under Automatic EOT Behavior?