Special Redirection URL not working for Level 0

#1

In my site, users with expired subscriptions are demoted to “Subscriber” and then if they login, they get to a page that is a Wordpress dashboard: https://www.robineaglesage.com/wp-admin/

And that’s definitely not what we want.

That’s why I’m trying to use the settings on General Options > Login Welcome Page > Special Redirection URL.

First I tried with this code:

https://www.robineaglesage.com/%%current_user_level%%-account-page

And then I created these 2 pages:

http://www.robineaglesage.com/0-account-page/
http://www.robineaglesage.com/1-account-page/

Then I tried with:

https://www.robineaglesage.com/%%current_user_role%%-account-page

And then I created these 2 pages:

http://www.robineaglesage.com/subscriber-account-page/
http://www.robineaglesage.com/s2member_level1-account-page/

And for Level 1 users, it worked fine using any of these replacement codes, it redirected to the right page.
But for Level 0 users (or actually users with “Subscriber” role) it did not redirect as it was supposed to do. It still loading the Wordpress dashboard page.

I can’t figure out what I’m doing wrong.
Any help will be welcome.

#2

Hi Gabe.

That’s odd. I just tested in my installation the login redirection with the level and role, and it worked fine. I tried with a user at level 1 and subscriber, and neither one sent me to the admin dashboard.

I’m guessing maybe you have something in your installation, that’s affecting this redirection… Could you please try these? https://s2member.com/kb-article/common-troubleshooting-tips/

I look forward to your update. :slight_smile:

#3

Might be a silly suggestion, but did you disable that the clients can see the WordPress Dashboard?

#4

Hi Cristián.
Thank yo so much for checking this.
I’ve been so busy last couple of days that I couldn’t do the troubleshooting you suggested.
I’ll do it soon and I’ll let you know.

1 Like
#5

Hi Gillian.
Could you please tell me where is that setting? I cannot find it, and this will probably solve my problem.
Thanks a lot!

#6

General Options > Member Profile Modification > Redirect Members Away from Profile Panel (Select YES)