Site crash caused by S2

#1

I had an error appear at

https://englishconfidenceunlocked.com/wp-content/plugins/s2member/s2member-o.php?ws_plugin__s2member_css=1&qcABC=1&ver=170722-170722-3160043519

causing site to generate a 524 error.

any suggestions???

thank you

#2

This text was on the 524 error page I saw:“If you’re the owner of this website:The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application. Additional troubleshooting information here.”

That does not mean that S2 is the cause of this error. Looks like something else may be going on. Try disabling all your plugins and see if you have the same error coming up. Web search mentions: The most common causes for Error 524 are:

  1. A long-running process on the origin web server, such as a slow application or database query, for which the web server must wait before it can respond to a request.
  2. An overloaded origin web server.
1 Like
#3

causing site to generate a 524 error.

What Marie mentioned is what I found too. Here are a couple of pages that suggest some troubleshooting for this error from CloudFlare:

https://support.cloudflare.com/hc/en-us/articles/200171926-Error-524-A-timeout-occurred

When I tried loading that page first, though, I got a 404. Then when I insisted I got the 524 error.

Could you verify that you have that file there? https://englishconfidenceunlocked.com/wp-content/plugins/s2member/s2member-o.php

And do you have any errors in your server logs that could give you a hint?

:slight_smile:

Exporting member information times out
#4

Yeah…on further investigation Cloudfare ( yet again !) is the guilty culprit.
Looks like the Rail gun settings…yet to confirm

thank you

1 Like
#5

Was Cloudfare issue.

thank you

1 Like
#6

Thank you for the update. I’m glad you sorted it out! :slight_smile:

#7

Sigh. Of course it’s an improper Cloudflare setup.

#8

Cloudflare is awesome and I’ve never had any problems I can’t explain from a trained sysadmin perspective. I highly recommend the defaults, but if someone gets all crazy and turns optimizations on w/o understanding what it means then that’s to his or her own detriment.

That’s usually when it breaks.

1 Like
#9

Maybe try disabling Cloudflare?