I have a install that is public and live. It has been working like it is suppose to for the last 3 weeks. Today however I am getting massive emails saying that their downloads act like they are going to work but instead they are redirected to a page I made saying
Hi “username”,
Looks like something is wrong here. If you know you have purchased the item you were looking for please email us here and we will look at your account for you.
Please give your name, email and what the item was so we can figure this out for you.
Even under the admin account we are getting the same error. I looked at the path and everything matches what it is suppose to match.
We have had issues with our server recently, for 3 days in a row at 9am PST to 11am PST has killed processes that are running in the background and in turn leaving our server offline. I am planning a move but need to know if there is a chance this could have caused this issue I am having. We were also having issues with other stuff too but I worked that out and s2member is the only thing left that is giving me issues.
I have created a temp account for anyone that would like to see what it is doing.
https://www.tracksidemodelrailroading.com/customer-login/
Username
s2member
Password
s2member2016
Once there you can go to the My Account and try to download this months Magazine.
Thanks for your input,
Ross Waters