Hi all, we've been using s2member for years and years and we're having an issue we've not seen before!
We have a website using the Divi theme, it has a very simple s2member set up, there are 2 member levels and a bunch of pages protected by member level only.
When I'm logged in as level 1 or level 2 I can't access the pages that "require level 1 or higher" but when I'm logged in as level 2 I can access the level 2 or higher pages.
If I change one of my level 1 pages to a level 2 I still can't access it when logged in as a level 2...
There are a few other plugins installed. Including WooCommerce, Jetpack and iThemes security, deactivating these doesn't make any difference.
The site has no caching.
Everything is up to date.
I'm baffled, I know it's not an s2member bug because it runs fine on all our other sites but I don't know where to look next without completely duplicating the site and tripping it back...
Any help is appreciated!