Here’s what Clickbank told me after I presented them my case:
S2member used to work with Clickbank, for a while. Then I noticed refunds and no new sales. What happened? well, s2member stopped working.
Here’s what used to happen when it worked:
Someone buys from my website, users get sent to Clickbank order form. After paying, they get 3 emails.
- Clickbank email with receipt and URL to access the product. works OK
- email from me with unique tiny URL to create account. It’s never sent.
- email from me congratulations and copy of the instructions to follow to create their account and URL to login in case they miss the access.
They never get emails from me. and it used to work. what could change?
Clickbank answered this:
" I’ll do what I can, this is not a feature that Clickbank supports directly.
The code itself doesn’t update very often, and we’ve not changed ANY of our parameters.
For Clickbank’s end.
I am sorry for any trouble but it seems s2member is simply not up to date for the current Clickbank offerings in 2022.
That URL they provided will not work.
Then that would mean that something was mucked up along the installation of the tool!
I am glad that you can change product name now. Your thank you page should not be able to be submitted with the phrase Clickbank.
Your url for the thank you page has the word Clickbank in it.
The page shouldn’t allow that submission on our end! Nothing you need to fix "
So what are the parameters that are being used?
These are copy-pasted in s2member options from Clickbank settings.
Clerk API key from master account. API-AMP50A--------1N5R775LMSJ9
(Clickbank Account Settings) |Developer API Keys |S2Member Connect: DEV-H42D----------96CT4E11
IPN instant payment notification copy-pasted as instructions (see screenshot)
ClickBank Thank-You Page Integration (required) set as the following:
I don’t know what other information you guys need, but I’m kind of disappointed with updating stuff every now and then after refunds. This was working, nothing has changed and without notice it’s bugged. No emails are sent. People buy and doesn’t get a thing. That’s scam and I feel bad about it.
What can I do?