Hi all, s2member seems to be ignoring my grace period. Here’s my issue:
I have users whose EOT is set for June 30, 2017 at 11:59pm.
The grace period is set at 2678400 (31 days)
I have an EOT reminder set to be sent 1 day after expiration date.
Yesterday (July 1, at 7:00am) the EOT cron job ran and demoted all the users with EOT of 6/30/2017. And no reminder emails were sent.
I’ve fixed the membership data issue by using import to reset the membership levels and EOT date (6/30/2017). But now how can I get the reminder emails sent?