S2 Pro Won't Update, Isn't Recognized by WP

#1

I’m seeing this message in WP:

“Your s2Member Pro Add-on must be updated to v170722.
Please log in at s2Member.com for access to the latest version.
Or upgrade automatically using your s2Member.com username & license key…”

I’ve upgraded by putting my username and license key into the notification form, and gives me a message that the update was successful, but the original message doesn’t go away and the pro features are still disabled.

I also tried the manual update instructions, and yes I’ve made sure that the s2member-pro folder is in the right directory.

What’s going on??? My payment forms are all broken and this is killing my business during the holiday. Please help!

#2

It sounds like a caching problem. You need to clear all caches, including any running at the server level.

#3

Michael, if the automatic update is giving you trouble for some reason, have you tried the FTP way?

See also: https://www.youtube.com/playlist?list=PL8gPolqFnYqsV3FuJlY1KyL-fPgx5HWQv

I hope that helps. :slight_smile: