Reminder emails not being sent out

#1

When a subscriber reaches the end of term (EOT), no emails are being sent to pay again. How to ensure that this happens?

Thanks,
Ivan

#2

Do you know that they are not being sent, or just that they are not being received?

#3

I’m not sure, but that is a good question. I am definitely not receiving any in inbox or spam folder. Welcome emails from s2member are working.

Is there a log I should check in s2member to find out?

#4

The best way to find out is to install the Email Log plugin.

#5

Thanks! I will try that.