Paypal randomly charges shipping

#1

I use Paypal BuyNowbuttons (lifetime access, non-recurring, no trial). Up until a week ago Paypal always, without exception, also charged shipping and handling fee. But since this was predictable, I just made the price lower so that when Paypal charged the fee, the price would be o.k. But now, something changed. It charges the shipping fee randomly - with no apparent pattern.
Has anyone experienced this? I noticed - when testing the buttons - that the page that opened when I pressed the BuyNow button was different than before.
Can one influence this behaviour?

Thanks

#2

I noticed - when testing the buttons - that the page that opened when I pressed the BuyNow button was different than before.

Presumably that is a PayPal page. You need to ask PayPal if they have made a change somewhere. (They do so quite often and without warning, which is why I don’t use them and use Stripe instead.)

#3

I also sent Paypal the exact same question but I think there wasn’t a single time Paypal costumer support succeeded in resolving my issue. And furthermore, I suspect they will tell me this is a s2member plugin issue.

#4

Since this is a Paypal page, no way to be s2M problem…

#5

Time to change payment processors!

#6

Hi! After a long wait for the Paypal tech support I found out, that the best solution might be that I insert “shipping=0” into the button code and allow transaction-based postage values to override the profile postage settings in Paypal preferences. Is there a way to put this “shipping=0” into shortcode text? Or should I begin using the html/php code? Which I don’t know exactly how to insert into the page so I would really appreciate some guidance.

Thanks!

#7

If you use “Paypal buttons” in s2M (not Pro forms), you can generate the button as PHP code, and can put that parameter there, as HTML “hidden” field.

#8

Hi!
Yes, I got that about hidden field. I just don’t know how to insert this
code into a page or post… Because if you just copy/past the html code
into post (txt) it appears a bit corrupted - the button is shown and it
works, but there is a lot of blank space about it, that I cannot erase (the
button stops functioning then) and also the Paypal page generated with this
button is with mistakes - under Item the code is shown a bit.

#9

To remove blank space you must delete HTML comments in the code you get for the form - works for me.

To run PHP code in a post/page you will need a plugin like “ezPHP for WordPress”.