PayPal Pro Form not displaying properly

#1

Suddenly, our form is asking for credit card information and billing fields, when it hadn’t been previously. It would take the user over to PayPal for that information. We do not want to collect it on our site. I have the same shortcode on our live as as our staging site.

Live: https://nipponcollectorsclub.com/membership-options/
Staging: https://staging7.nipponcollectorsclub.com/membership-options/

We want the form to look and operate as it does on the staging. The live site has been up for a while, and form was working as expected. This just happened in last week or 2.

#2

This is solved! A setting with SiteGround’s Security Optimizer plugin setting being turned on: Lock and Protect System Folders

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By enabling this option you are ensuring that no unauthorised or malicious scripts can be executed in your system folders. This is an often exploited back door you can close with a simple toggle.

2 Likes
#3

Thanks for the update, Natalie.

:slight_smile: