PayPal payment set to email address?

#1

I just noticed that when a customer gets a receipt from PayPal, the email sent to them shows that it is being paid to the wrong email address. I am wondering where that email address is set?

In the screenshot at this link: https://imgur.com/a/x8UMgVt, the Payment sent to the email address is not the email address on the PayPal account. It is also not the email address that is listed as the WordPress Administration Email Address (Settings > General).

Does anyone know of any other place that this could be?

#2

That sounds like an issue for PayPal. If payments are going into the correct PayPal account, then s2Member is set up correctly. There is no option I’m aware of in s2Member that would allow you to override your payment info that appears on the receipt, and I doubt PayPal would allow such a thing. I would contact PayPal directly about this issue.