We are getting quite a few users who double click the PayPal payment submission button either when registering as a new member or when updating their memberships. I’ve tried adding a “don’t do that” messagein BIG RED letters on our membership page but I don’t believe that I can modify the actual page on PayPal.
Apologies as I’m a newbie with this plugin – I inherited the site and its setup from someone who walked away…long story. At any rate, my question – is there something in the s2member plugin configuration that I’m missing, or better yet, is there some way to make it impossible for users to submit double payments? These usually occur within 1-2 minutes of one another so I suspect the users are thinking nothing is happening so they click the button again.
This then becomes a pain when the users see the double billing on their payments and we have to go thru the refund process or worse yet, they file a claim with PayPal.
Any suggestions on where to start would be greatly appreciated!!