Only top half of video displays - JWPlayer

#1

For some reason, my videos have suddenly been cut off and only the top half of the video displays

For the past month, everything has been fine so this is a new problem.

I’ve tried viewing in different browsers Firefox, Edge and Chrome and the problem still persists.

However, when I view the videos themselves in my bucket in Amazon S3 they run fine in all browsers, so it’s a problem with embedding them on my website.

I’m using Amazon S3/Cloudfront with JWPlayer 6, using this code…

[s2Stream player=“jwplayer-v6-rtmp” player_path="/jwplayer/jwplayer.js" file_download=“My_video.mp4” player_key=“123456789=” /]

I’ve tried “jwplayer-v6-rtmp-only” and “jwplayer-v6” aswell and no difference, as well as specifying the recommended width and height e.g player_width=“480” player_height=“270”

However, it fits the player frame if I set an even height and width e.g =“280” player_height=“280”, but this is no good as people will need to view it in full screen and the problem remains when I expand the video

Any thoughts?

#2

That sounds like a problem with your theme and its CSS. What have you changed recently?

#3

Nothing except I’ve updated Wordpress to the latest version and there have been a couple of updates to my theme as well. I’ve contacted them but I’m still waiting for a reply

#4

That’s where your problem undoubtedly lies.