Hi, I have a common issue regarding old members re-joing my site.
When they initially join they get Level#1 access
when they cancel their subscriptions they are demoted to 'subscriber'
Now whenever any of theses past members decide to join again, the registration page (after Paypal payment) tells them that their email address is already being used (because they are still on the system as a subscriber)
I then have to manually add the Paypal subscription number and change their restriction to Level#1 again.
So my question is, how can we make this automated so that when an old member re-joins, there old account is automatically upgraded or they can at least see a message on the 'registration' page to inform them what to do if they are re-joining?