Need to update to S2 member pro - need an account update

[cheddabob (Chet Koneczny)]

Hi there,

I use the s2 member plugin for my wordpress website and got a message saying I need to update to s2 member pro in my wordpress account. The problem is that an old contract worker started the account using their email, and password resets are getting sent there. This was set up like 10 years ago. The plugin is attached to my domain laxlife.ca. Is there a way to migrate the account to my email so I can make the proper update. My website is going super slow right now because of the S2 member plugin and I need to fix this asap.

Thanks kindly,

Chet

[clavaque (Cristián Lávaque)]

Hi Chet!

What username or email were you trying to login with?

I looked up your account using the domain name, and found it. It’s under your name and has the `support@laxlife.ca address with your domain, so you should be able to getting the emails there.

I hope that helps! Let me know how it goes.