Lost Password Link Broken

Hi there,

We are using the S2 Membership plug in to create a members area for our customers. We also use Woocommerce - only members have access to our online shop.

Currently the Lost Password link on our https://www.flit.bike/wp-login.php login page is broken - it just redirects to the sign up page.

How do I fix the link so that it directs to https://www.flit.bike/wp-login.php?action=lostpassword ?

From reading forum posts it seems there is a clash between S2 and Woocommerce?

Many thanks,

Gemma

Hi Gemma.

I see that your “Lost Your Password?” link in wp-login.php points to https://www.flit.bike/my-account/lost-password/ instead of the default wp-login.php?action=lostpassword. This change in the link is not something added by s2Member, something else in your installation customized it.

The page /my-account/lost-password/ seems to have been protected with s2Member, and because the user is not logged in, he gets redirected to the Membership Options Page. The variables at the end of the address, show that it’s page with ID 2260 and protected at level 0: ?_s2member_vars=page..level..0..page..2260

I hope that helps understand the behavior you’re seeing. :slight_smile:

Hi Cristián,

Thanks for your response!

I guess thats a modification that woocommerce has made then?

How do I un-protect the /my-account/lost-password/ page from s2Member so that they can reset their password?

Many thanks,

Gemma

In that page’s editor, in the s2Member box on the right-sidebar, make sure it’s not protected.

Or you can go to s2’s restrictions page, and remove that page’s ID number from the Page restriction for level 0. WP Admin > s2Member > Restriction > Page > Level 0

:slight_smile: