Jwplayer + AWS now only works if logged in as admin

Hi!

I have been using this plugin for 2 months and it worked fine.

Now, sudenly, I have that issue.

The jwplayer works only logging in with the admin wordpress user

EDIT: The error reported by jwplayer is "no playable sources found "

All my site is down.

I’ll thank any help

Thank you

EDIT: Site is not down, it was just an expresion wrongly translated. I mean that if videos does not work my site has no use.

What precisely does that mean?

It means that all videos are offline and the site is a elearning site.

The site works, but pay users can’t watch the videos

I have fixed it adding download_key=“yes” to the shortcode but… why did it work until now?

I can find all shortcodes and add this. But, why now?

EDIT .It’s not fixed, now videos do not load in Android. It does not report any error, just stay loading for ever.

So all your site wasn’t down. It’s impossible for anyone to help if the person asking doesn’t provide clear and accurate information.

Ok

My fault

I’m so sorry

It’s not fixed, now videos do not load in Android. It does not report any error, just stay loading for ever

OK, while I doubt that I personally will be able to help, what you need to do is describe what happens step by step when using Android. If you have logging enabled (and I realize you shouldn’t if it’s a live site) then you should paste the logs here.

I’m studing the problem with andriod and I guess it is a different issue.

So

The real problem is that It has been working until now.

Now I have to add downloadkey=“yes” and it works

The question is, why?

It’s now working as intended then. The real question was why it was working without this change before.

jajaja…

May be

I understood the “downloadkey=yes” was used to allow videos when user was not logged in, but the issue is with logged in users.

Do I have to use “downloadkey=yes” even if user is logged in?

So are you saying that it only works now for someone logged-in as admin (as in the title of this thread) or for logged-in users generally.

Have you changed another download setting somewhere (not necessarily related to videos)? For example, have you changed what types of files can be downloaded inline?

It was [quote=“KTS915, post:12, topic:2759, full:true”]
So are you saying that it only works now for someone logged-in as admin (as in the title of this thread) or for logged-in users generally.

Have you changed another download setting somewhere (not necessarily related to videos)? For example, have you changed what types of files can be downloaded inline?
[/quote]

Users can buy videos and they have to be logged in to watch them.

It has been working until now.

I do not know what is different now but only admin user can watch the videos.

I read it hapenned the same to someone one year ago and someone other suggest him to add “downloadkey=yes” in s2Stream shorcode

Now it’s working fine.

Is this the correct behavior or “downloadkeys=yes” is only for not logged in users?

So what is the full shortcode pattern you are using now, and what was it before?

unbelievable!

I have been working in IT development departmets for 20 years and I know that someday… someday… I’ll discover what is happening. Probably I’ll discover it was my fault, and may be I’ll laugh… but…

now…

If I use

[s2Stream player=“jwplayer-v7-rtmp” player_path="/jwplayer/jwplayer.js" player_key=“xxxxxxx” file_download=“crd0i1707/crd0i1707-1.mp4” /]

It doesn’t work… but… it doesn’t work neither as ADMIN. When I opened this thread, the problem was that only admin was able to watch videos, but… no more, hahahaha… now, admin is not able to watch the videos unless I use this

[s2Stream player=“jwplayer-v7-rtmp” player_path="/jwplayer/jwplayer.js" player_key=“xxxxx” download_key=“yes” file_download=“crd0i1707/crd0i1707-1.mp4” /]

Why?

No idea.

I attach the captures of webpage. You can see the admin bar.

Can you see any thing I can’t?

I can see that you haven’t included the rewrite attribute, like this:

[s2Stream player="jwplayer-v7" player_path="/jwplayer/jwplayer.js" player_key="YOUR KEY HERE" file_download="video.mp4" rewrite="yes" /]

Is it important?
Isn’t it “yes” by default?

It should indeed be yes by default. But I am wondering whether it provides the clue to this mystery.

I suspect that your host has changed something, and that change is affecting how the rewrite rules work. Explicitly declaring either the rewrite attribute or the download_key means that the link continues to work fine, whereas leaving them to be determined implicitly doesn’t. I could be wrong, but I suspect your host has made a change to improve security.

Maybe… there is a change in somewhere.

I have tried using rewrite and it still fails. Nobody (neither admin) can watch the videos.Unless I use download_key yes

I have realized there was a change in the last days.

JwPlayer has released a new version of player.

Could it be the problem?

Many pages that were working are reporting the error.

I have installed the new player but it still fails.