Happy New Year! (Big Announcement!)

This is GREAT news! I already spend some hours in looking for a substitution, so your announcement comes just in time!

What I need most in our client’s projects is the secure file browser together with s2member. So I do hope this “additional part” will be kept going on too - is there hope for this?

best regards
nici-

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Ivana, for sending emails to your members, you might want to use a dedicated newsletter plugin, like Mailster, for that. I use Mailster, and when a new member signs up, I give them the option to receive email notifications whenever I publish new content. Works great, since only members are given the option to receive the newsletter.

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Excellent news.

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I really wish you made this announcement earlier. I just went through an incredibly painful process of moving off of s2member and i don’t know how to move back.

Good luck with everything, Cristian!

I have to admit that I have now moved on from s2Member by replacing it with my own custom code. But I learned both WordPress and PHP by working with s2Member, and you were always super-helpful.

I will drop in here occasionally but, these days, I am much more likely to be found over on the ClassicPress forums: https://forums.classicpress.net

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Hi Daniel.

I haven’t reviewed it yet. I’m more familiar with s2Member from before, but I will study Comet Cache to keep it going. The basic plan is to fix what breaks to keep it working without problems, then think about possible improvements.

Have you thought about changing because it doesn’t work, or just out of uncertainty? If you are having issues with it, please start a thread for them and I’ll start going over them with you to figure it out, please. Thank you! :slight_smile:

Oh, I’m so sorry about that. :confused:

Would you like to message me with the details of what you did and have now? Maybe I can suggest a way and help, if that’s what you want.

Wow, you guys seem busy over there! I wish you all the best. :slight_smile:

I hope to see you around from time to time! Let me know if I can help you in some way.

Hi Cristián,

Right now I hadn’t issues with Comet Cache. However, it’s not been updated in 1,5 years. Certainly it needs to.

I need clearly a minimum roadmap, or I’ll think about on moving forward.

Thanks.

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Fantastic news!!! Have a good start! Looking forward to an s2member update in 2019!

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I’ll second that!
And welcome back Christian, it’s good to know you’re there again!

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Great news. I’m glad S2 Member lives on.

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Thanks for coming back Cristián. I see that Jason and Raam jumped ship because they could get good jobs at Automattic. I suggest that one reason this could happen was that S2Member has such a poor business model and does not charge for support - hence they had no incentive to stay. I hope they passed the last year’s income over to you otherwise its means that you have the cost of supporting all the existing members but none of the revenue. Not fair on you I think.

I am sure that many users would welcome the peace of mind that would come from you changing the business model to annual support. You just have to look at MemberPress (https://memberpress.com/plans/pricing/) to see how wrongly priced S2Member is. Unless you fix the business model this will probably just happen again.

While you were away Krum did a good job of keeping S2Member alive. You might want to chat about to him about a joint effort to publish a roadmap which would be the first step to restoring momentum.

Thanks again for your effort.

James

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Thank you so much for your concern, James. :slight_smile:

I do plan to change the model a bit. I’ll make an announcement in the coming weeks.

I am in touch with Krum, and we plan to do some things together. I know him from before and want him to be a part of this too.

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OMG! You can’t know how happy this makes me! I JUST switched 2 websites to memberpress and I’m sure they’re awesome people that make that, but HOLY CRAP is it a pain in the butt. So difficult to use, not at all thinking of the user. I can’t wait for an update on s2member! OMG!!! This is so exciting!!

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Hi Cristian,

I’m really glad that you’re now running s2Member - it’s a big relief after months of uncertainty.

Some suggestions …

  1. I think the main priority should be to ensure the stability of s2Member - e.g. making sure that it continues to work regardless of what changes are made to Wordpress, PayPal, Stripe, etc. It needs to be emphasised that if s2Member stops working, even for just a couple of days, then a lot of people that use s2Member will start losing customers (which would make them much more likely to transfer from s2Member to a different membership software).

  2. There are obviously a lot of new features that people want to see added to s2Member, and you will be under pressure to start adding them as soon as possible (particularly as s2Member hasn’t been updated in 1.5 years). However, noting the above point “1)”, please don’t rush into adding anything that might break the core functionality of s2Member. I think people need to appreciate that taking over a complex piece of software that was largely written by someone else (i.e. Jason Caldwell) is a very difficult process - so please take the time to fully understand the software before making any significant changes.

  3. I think it’s clear that s2Member’s charging model - i.e. paying a “one-time” fee for lifetime access - was always going to fail at some point. It’s a bit like a “pyramid” scheme, because every year you need to attract increasing numbers of new members (who pay the “one-time” fee) to cover the costs of supporting increasing numbers of existing members (who no longer pay anything). It also means that your focus is always on attracting new members (e.g. to cover your staff costs, etc), rather than on supporting existing members. In my opinion, you really need to change s2Member’s charging model so that everyone pays an annual fee to access the updates (i.e. if a member stops paying the annual fee, then their version of s2Member Pro will continue to work, but they won’t be able to access any further updates).

  4. The above point “3” is likely to be contentious - e.g. there will be some existing members who think it’s unfair that they should have to start paying an annual fee for a product when they’ve already purchased a “lifetime access” (which is a reasonable point). My suggestions are as follows:

  • Firstly, I think you should offer existing members an ongoing (i.e. permanent) discount on their annual fee - e.g. 50% off the normal cost - to recognise the fact that they’ve already purchased a “lifetime access”.
  • Secondly, I think the annual fee for existing members should be relatively small - e.g. no more than (say) $20 per year.
  • Thirdly, I think you should emphasise to existing members that the choice was either 1) allowing s2Member to fail, or 2) asking existing members to pay a (small) annual fee - hopefully, most existing members will agree that the latter option is much better.
  • Fourthly, I think you should emphasise to existing members that this (small) annual fee will enable s2Member to be better supported in the future - e.g. in terms of bug fixes, new features, staff support on the forums, etc.
  1. As a longer-term suggestion, I think you should make the free version of s2Member more limited - e.g. maybe limit the total number of Members, or remove the ability to send reminder emails, or add an annoying banner at the bottom of each website, etc. At the moment, it’s possible for someone to set-up a successful business using the free version of s2Member (e.g. using PayPal Standard Buttons) and then continue using it for years without paying anything.

  2. Finally, a few months ago, when it looked like s2Member had been completely abandoned and might fail in the near future, I think a lot of existing members were reassured by the work that Krum did (e.g. trying to contact Jason, starting the process to fork s2Member, replying to posts, etc). For example, his work persuaded me to wait a bit longer to see what might happen with s2Member, rather than transferring to a different membership software. I really hope that you can include him in your team, because I think s2Member now needs people with such enthusiasm to help move forward.

Thanks,
Steve

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the fee could well be 100€ a year - that would be on par with other systems. BUT errors need to be fixed and a new pro-from checkout form - with inline credit card (look at ThriveCart e.g.).

It’s just really sad that the checkout of s2member (plus a bit the email management and stability of checkout/emails is so poor).

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Thank you. They’re all sound suggestions, and many in agreement with what I will do. :slight_smile:

Hi Cristian, I am new to the S2 Member user family. It seems that I came in at a good time. I’m really glad to be here and wish you the best in your goals. Looking forward to getting to know more about how best to use S2 Member. Thanks for being here to help. :wink:

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I manage a very little site and I cannot pay 100 $ annually (even 20 $ is big relative to my incomes). I choose S2Member because of the lifetime price and paying annual fees will force me to search for another solution. But I can understand the need of new money plan.