I have a problem with the EOT. I’ll make an example for better understanding.
I’ve a user that is called Antony. He has a monthly membership; so He stops it from Paypal (deleting the recurring payments) but his account doesn’t downgrade to free.
Now: the Auto-EOT is enabled; “Membership EOT Behavior” is set on Demote and the Fixed-Term is set on No.
Why it doesn’t work?
I’ve seen other posts about this problem, but no solution worked.