Hello friends! I’m hoping this is not a unique issue and that I may find a way to address this issue I have:
I’m selling access to individual yoga videos using a CCAP for each video. The video purchase term is 48 hours, non-recurring. When a user purchases a video, an EOT gets assigned in the “Automatic EOT Time” field in their profile. The problem arises because that EOT is not linked to a specific CCAP, so if 24 hours later, the customer purchases another video, the system updates the EOT value by adding another 48 hours. Since the user was not demoted because the original EOT was never reached, they now have 2 CCAPs listed, and the first video purchase will not expire at the 48 hours-from-purchase mark, but instead use the EOT set by the second purchase.
Does anyone have a solution that might work? I am greatly appreciative of your consideration, and I’m open to custom development to achieve this goal.