Our free subscribers only needsto enter basic WP signup fields…
However, I am looking to add custom fields in Stripe Pro Form when they upgrade because we need their address, etc.
I have those fields set to show up in the levels and they do show up in the Profiile
What is the suggested best way to accomplish combining the custom fields with the level upgrade pro form?
Thanks
I’m not sure I understand the question… You want some fields to show only after the user is logged in, and you did that, right? The pro-form shows custom profile fields, too, don’t they show up there?
No.
Mock member “VINITA” signed up as a free member. She only needed to enter the usual worpdress stuff plus 1 agree to terms of service checkbox. She is now a LEVEL 0 member.
I seet the terms of service checkbox to be uneditable and hidden afterwards.
That goes well
Now Vinita wants to upgrade to our paid product which will require shipping address
So I created custom registration fields that I want to show up on the Stripe Pro Form.
They do not
They all show up in the Profile though which doesn’t help me here. I have to add an awkward step on the thank you page and HOPE that the customer updates their profile. Not a good practice.
Oh, right, that’s only for signup pro-forms, not when user is logged in… https://s2member.com/kb-article/why-are-my-custom-registration-fields-not-appearing-on-the-pro-form/
“Keep in mind that Pro-Forms presented to logged-in users will not display Custom Registration Fields.”
But I see what you mean. I’m adding it to the feature requests list with your vote.
You have my vote. Make it two votes.
It is quite common to ask for as little personal information possible (even their name) so users will sign up quickly and then build trust to get more information on the upgrade. We’d lose free subscribers if we asked for their addresses.
Thanks
Hey, this resolved itself…I went to setup TAX calculations. As soon as I did it opens up billing address and tax calucations and new total. GREAT!
That said, billing address should always be used for address verification and security anyway, so yu may want to think about that
Thanks
V
