Comment Mail Configuration Issue

#1

Dear WP Sharks,

This is regarding the comment mail plugin. I loved the idea of replying to comments through email, BUT:

I am non tech guy and I am having problem setting up this plugin.

First of all the smtp configuration didn’t worked by following the instructions from plugin, after googling and with lots of hit and trials, I got the smtp worked. The reason it didn’t worked for me, as google blocked me because of using low security app. Later I figured out that smtp communication can be enabled with google by enabling Gmail API and using client key & client secret without using a 16 digit application password.

Second the most important thing is that rve ( reply via email) is not working for me. I am on namecheap and using easywp. I have my Gsuite account on MX record. So I can’t use sparkpost / mandrill on MX record, plus its further registrations on these two paid sites. I am sure that we can reply through Gmail. If you can help me with replying to comments through Gmail that will make everything awesome. Also I have mailed to support at support@wpsharks.com 3 days ago but haven’t received any response.

Will appreciate the reply, also it will be helpful if one can let me know how refund gets processed.

Thanks,
Vishu

#3

Hi Tim, didn’t understood what does withdrawn by author means ?

#4

I didn’t clue into the fact that you were asking about Comment Mail and not s2member. I made a request for you to clarify w.r.t. s2member but then realised. So I deleted my post.

#6

I’m just a guy like you who bought the plugin. @clavaque is the guy you want to message .

#7

Thanks Tim, I tried to send a message, it says you can’t send a personal message to that user.

#8

The mention I made in my post triggers a message to him. That’s the best we can do.

#10

Your options as per any product are to keep pinging support ( @clavaque ) or talk to your credit card company or Paypal.