Hi, I run a website, socialballroom.dance that provides online ballroom dance courses to paid subscribers. In addition to the classes themselves, there are also several protected “extras” members have access to.
The problem is, even after users have signed up, they only have access to the extras - clicking on any of the video pages redirects them to the Membership Options Page. I’ve confirmed that both the videos and extras require level #1 access, which is what buying a subscription is supposed to unlock.
Any ideas?