I have a member trying to modify his membership and go to a level 2 from a level 1 membership. I have billing modification Pro forms set up and He is getting error “#1 user authentication failed”… help?
Is he logged in to his account when he loads the page with the modification pro-form?
Do you have logging enabled? Do you get a log entry for it? WP Admin > s2Member > Log Files
If you’re using Stripe, what do their logs show for it? https://dashboard.stripe.com/logs/
Yes he is logged in as the modification pro form is on the login welcome page.
It was working this morning until I changed to purchase being redirected to registration page after purchase instead of new members getting an email to register after purchase as they were going to spam…ugh I seriously should not quit my day job and do IT work lol
Anyway now I have no idea how I did that so I can undo it
I do have a log entry for it… how do I send it to you?