I just noticed that I have over 200 Free Trial (level 2) members that have recently passed their EOT date for their 3-week free trial period. They should have all been downgraded to Level 0 at their EOT.
This failure of S2Member to automatically downgrade after the EOT has only started in recent weeks & may or may not have something to do with upgrading my site to WP 5.0.2.
This failure of a critical function of S2Member Pro is debilitating to my business as I can no longer allow new registrations until this issue is fixed (in addition to manually downgrading over 200 level 2 subscribers).
I have been using S2 Pro for many years without issue until now. All I could find in this forum related to this issue was this thread, which seemed to not have resulted in a fix for the issue: Auto EOT not working consistently
Any help or suggestions from anyone would be greatly appreciated.